Vendor Contact Management Associate Sr Job Openings in Chennai, Tamil Nadu - Amazon.com Recruitment 2018

Overview

Amazon.com Vacancies 2018 - Amazon.com is seeking applicant to apply Vendor Contact Management Associate Sr that will be placed in Chennai Tamil Nadu. You will definetly get much better potential customer in addition to less dangerous are living later on. Siging up for this enterprise can make people competent to attain ones aim much easier as well as produce the desire becoming reality.

To help to this organization eye-sight and also vision comes correct; Amazon.com is usually open pertaining to brand-new position as begin from February 2018. Everyone who is considering about staffing this particular nonincome producing, please participate in this Vendor Contact Management Associate Sr recruitment inside . It really is encouraged for many participants to arrange just about all essential demands due to this job recruitment treatment, for the reason that method will need that you supply ideal specs that the firm desires just for this situation. If you are that you are one which may fill up the actual specs, you can look at you just read further information about Vendor Contact Management Associate Sr Job Opening below.

Amazon.com Recruitment 2018

Vendor Contact Management Associate Sr Job Opening in Chennai Tamil Nadu

The Vendor Contact Management Associate Sr, acts as the primary interface between Amazon and our Vendors, providing phone and/or email support governed by internal service level agreements. The Vendor Contact Management Sr. will be responsible for providing timely and accurate operational support to Vendors on the Amazon platform. The successful candidate has an immediate, distinct effect on the experience of customers of Amazon, making a strong record of customer focus a high standard for the role. A Vendor Contact Management Sr. is expected to address chronic system issues, provide process improvements, develop internal documentation, and contribute to a team environment.
Summary of Responsibilities

· Demonstrates effective, clear and professional written and oral communication.
· Provides prompt and efficient service to Amazon Vendors including the appropriate escalation of Vendor’s issues.
· Maintains a positive and professional demeanor always portraying the company in a positive light and effectively managing sensitive issues.
· Demonstrates excellent time-management skills and the ability to work independently while using departmental resources, policies and procedures.
· Contributes to a positive team environment and proactively aids team members with difficult contacts as needed.
· Maintains acceptable performance metrics such as quality, productivity, first contact resolution, and attendance.
· Actively seeks solutions through logical reasoning and data interpretation skills and identifies trends to appropriate channel including improvement suggestions.
· Liaise with other departments such as Customer Service, Merchant Investigations, or Payments teams as required to resolve Vendor’s issues and questions.

Basic Qualifications Basic Qualification:
Education: 3rd level qualification – Graduation

  • Language: English proficiency
  • 6 + months experience within a customer service /contact centre environment would be an advantage
  • Demonstrated desire to expand skills into new areas.
  • Technical (Computers & Internet) savvy is required. Desired skill-sets include MS Office Application Excel and Internet Explorer / Mozilla Firefox
  • Business acumen in areas of e-commerce and retail is advantageous
  • Process improvement awareness and experience
  • Enthusiasm and strong self-motivation.
  • Strong prioritization and time management skills, with a high degree of flexibility.
  • Ability to embrace constant change with flexibility and good grace.
  • Demonstrate appropriate sense of urgency and adaptability in response to changing business needs
  • Demonstrates effective communication, composure, and professional attitude
  • Exemplary performance record, particularly with regard to quality & productivity

Preferred Qualifications Education: 3rd level qualification – Graduation
  • Language: English proficiency
  • 6 + months experience within a customer service /contact centre environment would be an advantage
  • Demonstrated desire to expand skills into new areas.
  • Technical (Computers & Internet) savvy is required. Desired skill-sets include MS Office Application Excel and Internet Explorer / Mozilla Firefox
  • Business acumen in areas of e-commerce and retail is advantageous
  • Process improvement awareness and experience
  • Enthusiasm and strong self-motivation.
  • Strong prioritization and time management skills, with a high degree of flexibility.
  • Ability to embrace constant change with flexibility and good grace.
  • Demonstrate appropriate sense of urgency and adaptability in response to changing business needs
  • Demonstrates effective communication, composure, and professional attitude
  • Exemplary performance record, particularly with regard to quality & productivity

As one of the leading company in United State, Amazon.com offers variety of opportunities for employees to grow and make them as future leaders of the professional and disciplined. Amazon.com also gives a dynamic work environment in order to encourage employees to contribute optimally, and at the same time is able to work up new skills and erudition through the company programs.

If Mr interested to apply Vendor Contact Management Associate Sr Chennai Tamil Nadu February 2018 Amazon.com Amazon.com, immediately prepare requirements / files and documents needed for fill Vendor Contact Management Associate Sr Chennai Tamil Nadu February 2018 Amazon.com above. To apply by online, please click the "Apply" button below. If you still do not satisfy with our job recruitment information above, you can try to read other job recruitment information that we provide in our website which still located in Chennai Tamil Nadu region from any other company.

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