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General Electric Jobs 2018Field Service Engineer Job Openings in Nagaland
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The Field Service Engineer will be responsible for meeting the daily service repair needs of the customer’s equipment and driving customer satisfaction through Service Excellence.
Basic troubleshooting, installation, maintenance and service repair needs on designated equipment. Working area Benelux, focus on Amsterdam / Groningen.
Willing to travel. Covering 24/7 service in Netherlands
Completing Preventative Maintenance and Functional Management Inspections
Ordering and managing repair parts cycle times
Keeping up to date on administrative responsibilities such as maintaining customer service logs and internal service records in a timely manner
Maintaining daily communications with customers to ensure resolution and proper follow-up, leading to customer satisfaction
Maintaining tools and test equipment properly and ensuring they are calibrated
Meeting Health and Human Services, Environment Health and Safety and/or other applicable regulatory requirements
Utilizing the escalation process to resolve customer service delivery issues and conducting root cause analysis that will lead to effective problem solving
Participating in sales opportunities such as contract renewals and assist with promoting and implementing revenue programs
Working as a member of the local team to provide efficient service delivery to all accounts within assigned area
Quality Specific goals
Aware of and comply with the GEHC Quality Manual, Quality Management System, Quality Management Policy, Quality Goals, and applicable laws and regulations as they apply to this job type/position
Complete all planned Quality & Compliance training within the defined deadlines
Identify and report any and all customer quality or compliance concerns immediately to the Quality Organization
Identify and report any personal quality or compliance concerns immediately to the Quality Organization
Ensure timely dispatch closure (if applicable)
Ensure completion of all field modifications instructions (FMI’s) within prescribed timeframe (if applicable)
Participate in continuous improvement activities by identifying and appropriately escalating process and product quality gaps, providing solutions when possible
Experience interfacing with both internal team members and external customers as part of a solution based service process
Experience diagnosing and repairing mechanical, electromechanical, and/or electronic equipment
Experience troubleshooting and responding to customer concerns
Desired Characteristics:Preferred Qualifications:
Excellent analytical and communication skills with the ability to communicate complex technical issues in an easy to understand manner
Language skills : Dutch – English
Knowledge of automation, Delta V
Locations: Netherlands; Amsterdam, Groningen
GE offers a great work environment, professional development, challenging careers, and competitive compensation. GE is an Equal Opportunity Employer . Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
As one of the leading company in United State, General Electric opens variety of opportunities for employees to grow and make them as future leaders of the professional and disciplined. General Electric also gives a dynamic work environment in order to encourage employees to contribute optimally, and at the same time is able to work up new skills and knowledge through the company programs.
If Mr interested to apply Field Service Engineer Nagaland February 2018 General Electric General Electric, immediately prepare requirements / files and documents needed for apply Field Service Engineer Nagaland February 2018 General Electric above. To apply by online, please click the "Apply" button below. If you still do not satisfy with our job recruitment information above, you can try to read other job recruitment information that we provide in our website which still located in Nagaland region from any other company.
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